What questions should I ask a potential alarm installation company?

  • Do they have all the necessary licenses mandated by the state or local municipality having jurisdiction in the area?
  • Do their employees have any security clearances and are they bonded?
  • Does the company carry Liability and/or Errors and Omissions Insurance?
  • Will they provide you with a written quotation?
  • Will they provide you with a contract once the alarm system is installed? If so, make certain that you read and understand all contractual conditions and obligations before signing it.
  • Will the alarm system be monitored? If so, by whom?
  • Will there be a written warranty or guarantee on the system? For how long? What is and what is not included?
  • Are there any local ordinances or registration requirements that you should be aware of? Whose responsibility is it to register your system with the authorities?
  • Have all applicable permits and licenses been included in the price of the system? If not, how much are they and whose responsibility is it to obtain them and to pay for them?