How does the central monitoring station know where the alarm is coming from?

The Central Monitoring Station has state-of-the-art alarm receiving equipment and automated alarm monitoring computers, which gather, organize and process a vast array of information. These high-tech devices acknowledge and identify all the alarm codes they receive as soon as the signals come into the control room. Within seconds the automated alarm monitoring computers interpret these codes and can instantly translate this data into:

• The time and date the alarm is received.
• The account number of the client.
• The name and telephone number of the client.
• The location of the property.
• The type of alarm code.
• The names & telephone numbers of the emergency responding agencies.
• The names and telephone numbers of the key holders, directions to the premises, special comments, special procedures and other such data.

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