What does the central monitoring station do after it receives an alarm code?
As soon as the Central Monitoring Station receives your emergency alarm signal, the following should happen:
- Your property is called - if applicable!Â
- Please answer your phone and stay as calm as possible.
- Please be ready with your passcode, abort code, or password.
- If there is no answer, or if an incorrect identification code is given, the security dispatcher immediately dispatches the appropriate emergency responding agencies - following all specific, pre-defined instructions.
- If there is an emergency at your premises, be assured that help will be dispatched immediately.
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