Can the central monitoring station tell if my alarm system is non-operational?
No! If for any reason, your alarm control panel ceases to function, or if your telephone lines fail, the Central Monitoring Station will not be aware of it - nor will it be able to receive your emergency alarm transmissions.
That’s why it is an excellent idea to do the following:
- Have all increments of your alarm system tested professionally at least once a year.
- You should test the functionality of your alarm system yourself at frequent intervals during the year - always remembering to call the Central Monitoring Station beforehand!
- Always test your alarm system after any major electrical storm or significant power outage.
- Optimally, have your alarm system send an automatic daily Scheduled Test code to the Central Monitoring Station. This can be arranged through the alarm dealer. Then, the monitoring facility will be alerted on a scheduled basis, if the alarm system or the telephone lines are non-operational.
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