Does the Central Monitoring Station maintain adequate records?
The Central Monitoring Station you entrust with the security for your customers should be able to provide you with accurate and comprehensive records of all alarm activity and afford you access to these records for a reasonable period of time. HSMC keeps a complete, full alarm event history on-line for one year. We can access a complete audit trail rapidly for all system signals, functions, operator actions, system testing, etc.
As a busy security professional, you need to know about the alarm activity of your accounts.
This information allows you
- To make timely repairs of defective equipment.
- To keep false alarms down to an absolute minimum.
- To determine the status of your accounts and to maintain an overview of them in general.
- To provide documentation for public safety officials, the courts, insurance companies, etc., as necessary.
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